Our Warranty

At Her Collection, we pride ourselves on offering exceptional, high-quality jewelry
that endures the test of time. To demonstrate our commitment to your
satisfaction, we provide a one-year warranty from the date of purchase against
any color issues. This warranty specifically covers fading and discoloration,
ensuring your pieces remain as radiant as the day you received them.

Please note that our warranty does not extend to lost items, normal wear such
as scratches, or damage resulting from improper care, including exposure to
chemicals, water, or rough handling. Additionally, any modifications made by
third parties will void the warranty.

We invite you to enjoy our exquisite jewelry with confidence, knowing that your
satisfaction is our top priority.

To initiate a warranty claim, please contact our customer service team at
cs@hercollection.com. Use the phrase, “Warranty” along with your order number,
in the subject line.